This privacy policy explains how I collect, use, and protect your personal information when you use my website or get in touch with me.
Who I am
I am Samantha Page, an integrative counsellor offering online therapy across the UK. I am the data controller for this website, which means I am responsible for how your personal information is handled and protected.
If you have any questions about this policy or how your information is used, you can contact me using the details provided on this website.
What information I collect
When you contact me through this website, I may collect personal information including:
- your name
- your email address
- your phone number (if provided)
- information about your workplace or organisation (for conflict-of-interest checks)
- information you choose to share about why you are seeking therapy
- records of email correspondence
If we decide to work together, additional personal information will be collected as part of the therapeutic process. This will be explained to you separately as part of contracting.
Why I collect this information
I collect personal information in order to:
- respond to enquiries
- assess whether online therapy is suitable
- arrange and provide therapy
- communicate with you
- meet my legal, ethical, and professional obligations
Lawful basis for processing
Under data protection law, I am required to have a lawful basis for processing personal information. I process personal data based on consent, legitimate interests, and the provision of health care. Information shared in the context of therapy may be treated as special category data and handled with additional care.
How your information is stored
I take reasonable steps to keep your personal information secure. Data is stored using password-protected devices and systems, and access is restricted to me. Any online services I use (such as website hosting or email) are chosen with security and privacy in mind.
How long I keep your information
If you contact me but do not go on to begin therapy, I will keep your information only for as long as necessary to manage the enquiry and for no longer than six months, after which it will be securely deleted.
If we decide to work together, different retention periods apply to client records. Full information about how long client data is kept will be provided to you as part of contracting, and you are welcome to ask questions about this at any stage.
Sharing your information
Your information will not be shared with third parties unless:
- you give your consent
- I am legally required to do so
- there is a serious risk of harm to you or others
Any such situations would be handled carefully and in line with professional and ethical standards.
Your rights
You have the right to:
- ask what personal information I hold about you
- request corrections to your information
- request deletion of your data (where appropriate)
- raise concerns about how your information is handled
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has not been handled appropriately.
Cookies
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Cookie Notice
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Last Updated:
(20/12/2025)